Welcome Sumita Shah – Civil, Commercial and Workplace Mediator

Welcome Sumita Shah -Sumita Shah Civil, Commercial and Workplace Mediator

Welcome to Mediation MK Sumita Shah. Sumita is an Accredited Mediator for Civil, Commercial and Workplace mediation.

In 2020, Sumita started her own company, providing business mentoring to guide and support organisations to achieve their objectives in strategy development, project management and delivery, policy and advocacy, strengthening PFM, public sector audit and assurance, stakeholder engagement and communications.

Sumita’s 35+ year career includes being a practicing public sector auditor with the Audit Commission, before joining ICAEW in 2001. In this latter role, Sumita successfully led in the delivery of the public sector strategy, including its policy and technical work on public sector audit and assurance, and in particular, local public audit; she researched and authored numerous technical and thought-leadership publications; contributed to consultations and discussions on international and European public sector financial management issues; edited organisational newsletters and journals; and uniquely, she worked with UK government departments to help them develop their grants assurance frameworks, facilitating workshops between the departments and audit firms to help them find workable solutions. She also previously worked with ICAEW mediation service to resolve civil and commercial disputes.

Sumita has presented and participated at key international conferences, panels and high-profile round table events. She has delivered training on a variety of topics including to the Ukraine National Forum of Accountants, and the Croatian Chamber of Auditors. She has facilitated workshops between the Cypriot Finance Ministry and TROIKA and mediated between the parties to help them arrive at a solution on their bailout agreements. She has also organised and delivered conferences and learning events.

Sumita has a long history of volunteering in humanitarian settings. This includes Crisis’, the homeless charity where, until 2015, she supported the development of its Christmas project and training to volunteers, re-wrote its Christmas project policies, as well as led the running of one of its homeless shelters during the Christmas period. Since 2015, Sumita has operated independently in Greece, to provide operational and logistical support to grassroots agencies and volunteers. In emergency situations, she sometimes has to react quickly, identify issues, offer solutions and drive forward their delivery. She is often called upon to de-escalate conflict situations and find solutions to difficult and, what can sometimes be, life-threatening situations. Recently she has been developing safeguarding policies and protocols for the grassroots community and facilitating trauma-informed training to volunteers working with unaccompanied asylum-seeking minors.

Sumita is a Chartered Accountant (ACA) with ICAEW, a Chartered Public Finance Accountant (CPFA) with CIPFA and a member of the Association of Accounting Technicians (MAAT). She sits on the International Advisory Group of the Public Finance for Women and is a member of a UNHCR Communications with Communities working group in Greece. Sumita is an accredited Civil and Commercial and Workplace mediator with the ADR group. She is also a Mental Health First Aider with MHFA England.

She was previously a member of the Confederation of Asian Pacific Accountants’ Public Sector Financial Management Committee, the UK’s Ministry of Health, Communities and Local Government’s Local Audit Delivery Board and its Local Audit Sub-Group. She previously held Board level positions with two charities and was also a member of the Crisis at Christmas Steering Group. She was a judge for the Women in City, Future Finance Leaders Awards Panels for 2016 and 2017

Sumita is a keen trekker and has carried out a number of Charity treks including to Machu Picchu (Peru), Kilimanjaro (Tanzania), Everest Base Camp and Mera Peak (Nepal).

If you need help with civil, commercial or workplace mediation click here and give us a call.

Welcome Sumita Shah to our team




We Now Offer Civil, Commercial, Community and Workplace Mediation!

We Now Offer Civil, Commercial, Community and Workplace Mediation!

We are pleased to announce that our Service Director is a fully qualifiedMartin Ellis mediator in Commercial, Civil, Workplace and Community as well as family mediation.

Martin qualified as a Chartered Accountant in 1987 (Fellow in 1998) and worked for a wide range of companies and charities in senior finance roles u told he changed his career path for mediation.

His ambition is to ensure as many people as possible benefit from all types of mediation in order to maximise cases being resolved in this manner rather than court.

We are so excited to promote Martin's abilities as he certainly has a wealth of experience and proven track record of alternative dispute resolution.

We also currently work alongside Grand Union Housing Association; dealing with tenants in the Milton Keynes, Bedford & Northampton as well as being the preferred mediators for RETRA and Rated People (such as

Have you fallen out with a neighbour,? Have you purchased an electrical item and the company won't provide a positive resolution? Is there someone at work who really causes issues and you feel HR aren't dealing with it? Have you traded with a company and there is a dispute which is continuing to go on?

For contact information click here

#mediation #conflictresolution #civilmediator #commercialmediaton #workplacemediation #communitymediation

We Welcome our New Therapist

We Welcome our New Therapist

We would like to welcome our new therapist, Margot O'Donoghue to our expanding team here at Mediation MK. Mental Health is so important and we are sincerely excited to have Margot as part of our team. Why? Here's a little information about her.

After a business-related career and whilst bringing up her family, Margot returned to studying and obtained a BSc (Hon) in Psychology, a Masters Degree in Psychoanalysis and trained as a psychoanalyst with the Centre for Freudian Analysis and Research (CFAR). During her training she worked two and half years in Holloway Prison with inmates held for various crimes.

Since qualifying for UKCP registration in 2001, Margot has worked in private practice with clients from all walks of life and ethnic backgrounds. She also was a founder member of the London Association for Counselling and Psychotherapy, a non-profit organisation offering counselling and psychotherapy to include low-income clients. Furthermore, she has set up and runs Psychological Services, a referral agency putting people in touch with professionals nationwide.

In her private practice Margot has worked short and long-term with clients suffering from depression, anxiety, lack of self-esteem, relationship issues, stress including post-traumatic stress, anger issues, obsessional behaviour, eating disorders, bereavement, gender issues and loss of sexual desire. Furthermore, clients who have moved abroad can continue their sessions with her online.

Margot is a member of CFAR (Centre for Freudian Analysis and Research), has a Diploma in Gambling Addiction Counselling and a Certificate in Cognitive Behavioural Therapy. She practices from locations in Regent Street and Barnet, offering both short-term and long-term counselling and psychotherapy.

If you are seeking support and advice for your mental health, no matter what the subject. Click here to contact us today.

We Welcome our New Therapist

Inclusive LGBTQ+

We are fully Inclusive – LGBTQ+

We are fully Inclusive - LGBTQ+Inclusive LGBTQ+

We pride ourselves in being fully inclusive. When traversing the complex issues within any relationship is hard; whether this be personal, intimate or professional. There is an abundance of varying emotions coupled with the additional extraneous variables such as children, houses, belongings, pay/bonus and promises.

Mental health problems such as depression, self-harm, alcohol and drug abuse and suicidal thoughts can affect anyone, but they’re more common among people who are LGBTQ+.

Being LGBTQ+ doesn’t cause these problems. But some things LGBTQ+ people go through can affect their mental health, such as discrimination, homophobia or transphobia, social isolation, rejection, and difficult experiences of coming out.

With this in mind, it may add to the volume of what you're dealing with in your situation and where you feel you are able to get support you need.

You may feel adverse to seeking help, as may feel you can come to an agreeable resolution independently, however this is always not the case.

Once you decide to get that needed help, you may feel nervous or apprehensive to speaking to a complete stranger about what is in essence your world and how it is being pulled at the seams.

Please don't worry, we have experienced mediators and therapists who have dealt with all kinds of people with varying situations. You will be welcomed into a safe and open environment where no topic is taboo.

Whether it be the mediation side; where you will find resolution quicker, more effectively and also cheaper than going to a solicitor. Or whether it be the therapeutic side; where know we offer the support you need and deserve.

So please contact us today by clicking here for the details.

We are fully Inclusive - LGBTQ+
Mental Health Support

Mental Health and Covid-19

Mental Health and Covid-19

Mental Health Support
How is your mental health? Has lockdown affected you, the ones you love or someone you know?

Mediation MK offer support not only in the form of mediation but also as therapy and counselling.

It's OK not be to OK!! Click here and call today and let's work through it together.

The COVID-19 pandemic has likely brought many changes to how you live your life, and with it uncertainty, altered daily routines, financial pressures and social isolation. You may worry about getting sick, how long the pandemic will last, whether you'll lose your job, and what the future will bring. Information overload, rumors and misinformation can make your life feel out of control and make it unclear what to do.

During the COVID-19 pandemic, you may experience stress, anxiety, fear, sadness and loneliness. And mental health disorders, including anxiety and depression, can worsen.

Surveys show a major increase in the number of people who report symptoms of stress, anxiety and depression during the pandemic, compared with surveys before the pandemic. Some people have increased their use of alcohol or drugs, thinking that can help them cope with their fears about the pandemic. In reality, using these substances can worsen anxiety and depression.

People with substance use disorders, notably those addicted to tobacco or opioids, are likely to have worse outcomes if they get COVID-19. That's because these addictions can harm lung function and weaken the immune system, causing chronic conditions such as heart disease and lung disease, which increase the risk of serious complications from COVID-19.

For all of these reasons, it's important to learn self-care strategies and get the care you need to help you cope.

We are here to help, just click here and pick up the phone and start your journey with us.

Mental Health Support and Covid-19
Separated Parents Information Programme (SPIP)

Family Mediation Services

The Separated Parents Information Programme (SPIP) is a course which helps you understand how to put your children first.