MediationMK for separating couples
For commercial mediation
In conjunction with : commercial partner

Civil & Commercial

Where you have a civil dispute, eg it may involve a money claim, negligence, breach of contract, personal injury, there are three “tracks” which are offered by the Court: Small Claims for disputes under £10K, Fast Track for disputes between £10K and £25K and Multi-Track for disputes above £25K. The “pre action protocols” (the rules which the Court expects parties to a dispute to follow before starting a court case) invariable talk about using Alternate Dispute Resolution and there is an expectation from the Courts that parties would have attempted mediation.

Our mediation aims to resolve disputes within a day, saving time, money and keeps the outcome in your hands.

Workplace Disputes

Disputes in the workplace can be many and varied, whether it’s between employee and line manager, between employees, bullying, harassment, health and safety the list can be endless. The involvement of an independent and qualified mediator can add considerably to the chances of a successful resolution and avoid the expense of Employment Tribunals. The Acas Code of Practice (which tribunals are legally required to take into account) refers to using mediation. Whether you are an employer, HR professional or an employee, we can assist.


Please click this link to take you to our specialist family mediation services.

What is Mediation?


Mediation is a voluntary informal process where both the parties have control over the outcome. Mediators are totally impartial which means that they will facilitate the mediation whilst maintaining a neutral role – neither party will be forced into an agreement.

The process is entirely confidential and so is the outcome, which can be drawn up as a legal document or remain as a signed up informal agreement.

Why choose mediation?

  • Flexible – An appointment is arranged around the availability of the parties, this can take place over the telephone, Skype/Facetime or email.
  • Voluntary – The parties have control over the process, rather than having a decision imposed on them by a court or arbitrator.
  • Focus – The aim of mediation is to reach a binding settlement agreement between the parties, bringing the dispute to an end.
  • Quick – Unlike litigation, mediation appointments can be arranged swiftly, providing both parties are available. Our process of allocating a mediator to your appointment ensures that there are no delays.
  • Cost effective – Fees are significantly lower than the litigation process.

Our Mediators

Paul Turner

  • Title: Service Director
  • Email:
  • Tel: 01908 018930

Martin Ellis

  • Title: Director - Commercial Services
  • Email:
  • Tel: 033 3303 1295

Chris Makin

  • Title: ADR Consultant
  • Email:
  • Tel: 033 3303 1295

Mike Faulkner

  • Title: ADR Consultant
  • Email:
  • Tel: 033 3303 1295

Harvinder Singh Bhurji

  • Title: ADR Consultant
  • Email:
  • Tel: 033 3303 1295

Paul Turner

Paul qualified as a solicitor in 1993 and was appointed to the Law Society Children and Family Law panels (as was). Paul has been mediating in excess of 20 years both in family and commercial disputes as an accredited mediator of the ADR Group, The Centre for Effective Dispute Resolution, The Family Mediators Association and the Legal Services Commission LSC (now the LAA). Paul was a former director and trustee of the Family Mediators Association and was one of the first 10 mediators in the UK to be accredited by the LSC and was the first in the UK to be authorised to provide family mediation services supported by Legal Aid to the public.

Paul was the Head of Commercial Dispute Resolution at the ICAEW (The Professional Body for Chartered Accountants) dealing with commercial disputes between firms and clients and also held the position of senior manager of the conciliation department dealing with complaints. While at ICAEW, Paul created high profile mediation services with senior lawyers such as Lord Wolf, Sir Philip Otton and Cherie Booth together with partners of the Big 4 Accountancy practices. Paul was also the Chair of a working group consisting of the CBI, Civil Mediation Council, Federation of Small Businesses and the British Chamber of Commerce reporting direct to the Justice Minister for the purposes of developing a Business Dispute Resolution Commitment for the FTSE 250. 

Martin Ellis FCA

Martin qualified as a Chartered Accountant in 1987 and became a Fellow (FCA) in 1998.

He has worked for commercial, not for profit and charitable organisations in senior financial management and internal audit roles for organisations such as British Aerospace, BBC, Carbon Trust, Cranfield University, Berkhamsted School and Community Action Dacorum.

Martin is a CEDR accredited commercial mediator and is also a trustee and director of Mediation MK.

Having worked in senior industry positions and as a consequence experienced commercial conflict and disputes, Martin is well placed to explain and offer the benefits of mediation to resolve commercial, civil, consumer and workplace disputes.

Chris Makin

Chris Makin is a chartered accountant with vast experience, firstly as a general practitioner and for the last 30 years as a forensic accountant and expert witness. Previously National Head of Litigation Support in a national firm, he continues to use his talents as forensic accountant on the most challenging assignments, and he also practises civil and commercial mediation – his first love – with expert determinations for good measure

Chris acts as forensic accountant and expert witness in many cases including civil, family and criminal cases, as well as professional tribunals and public enquiries. He is equally comfortable acting for the Claimant/Applicant as for the Defendant/Respondent, or as Single Joint Expert and mediator

Mike Faulkner FCII CIP – Accredited Mediator

Mike is a Fellow of the Chartered Insurance Institute, a Chartered Insurance Practitioner and an Accredited Mediator. He has over 40 years of professional expertise to call on ranging from advocacy in the small claims court to supervising a complex dispute all the way to the Supreme Court in 2014, as an expert witness in the County Court and Crown Court on personal injury and fraud matters.

He qualified as a mediator with the London School of Mediation in 2008 and set up a panel of mediators approved by the Civil Mediation Council later that year. Soon afterwards he was invited to join a working party that presented to the Ministry of Justice on the opportunities for mediation within the fast track/Portal procedure.

Since setting up as an independent consultant in 2012 he has been appointed onto several well established accredited mediation panels and is instructed frequently by a global FTSE 100 Organisation for workplace disputes

As a mediator he deals with a variety of matters that often bring him into personal contact with legal professionals representing their client’s interests and unrepresented parties who may have personal disputes or complaints where they believe they are simply not being listened to. He understands that emotions often run high and as a mediator offers a calming pragmatic approach with excellent communication skills. He has a flair for finding the common ground.

Recent mediations include multi-party commercial liability, breach of contract, workplace, landlord/tenant retained deposit disputes, underground works, shareholding/equity, family.

Harvinder Singh Bhurji

Harvinder qualified in 2002 with the Academy of Experts as a Accredited Commercial Mediator. Since then his achievements include:

Qualified Dispute Resolver QDR (M).
2006: ADR Group Accredited Commercial Mediator.
2006: Member of the Chartered Institute of Arbitrators – MCIArb.
2006: Chartered Management Institute Qualified Manager

Diploma in Management Level 5, MCMI.
2007: CEDR Accredited Commercial Mediator.
2007: Chartered Institute of Arbitrators, Tutor, Accreditation

Assessor, Global Teaching Faculty Member, Mediation Trainer.
2011: UK Mediation Accredited Workplace & Community Mediator.
2013: Qualified Trainer, Associate Teacher

Mediation Experience

  • 16+ year’s mediation experience.
  • Mediated over 1000 civil, commercial, workplace, employment, family, neighbour disputes covering all sectors with a 90% success rate.
  • Face to face, court referred / time limited, telephone mediations.
  • Mediated disputes with values from a few hundred pounds, up to several millions of Pounds, Euros, US Dollars & Indian Rupees.
  • Mediated 2 party and multi party disputes.
  • Covers the whole UK , as well as internationally, has mediated in Germany, Italy, Singapore, Cyprus, India, Turkey & Holland.
  • Mediated community, victim offender, & homelessness disputes.
  • Fluently speaks English as well as Punjabi, and is able to understand Hindi & Urdu. Conducted mediations in Punjabi and translated them into English, as well as translating Hindi & Urdu into English.
  • Conciliated complaints against NHS professionals.
  • Arbitrated in housing disrepair cases.